Fire at Cairo Telecom Building Kills Four, Disrupts Internet and Phone Services

A catastrophic fire erupted on July 7, 2025, at the Telecom Egypt building in downtown Cairo, resulting in the deaths of four employees and injuries to at least 27 others. The blaze began in an equipment room on the seventh floor and rapidly spread, engulfing multiple levels of the 10-story structure. Firefighters worked tirelessly to contain the flames, which continued to smolder into the following day.

The inferno led to significant disruptions in telecommunications services across Cairo. Internet connectivity plummeted to 62% of its usual capacity, as reported by NetBlocks, a global internet monitoring organization. This decline affected not only personal communications but also critical services such as online banking and digital transactions. The National Telecom Regulatory Authority announced that efforts were underway to restore services, with full recovery anticipated within 24 hours.

The fire’s impact extended beyond communication services. The Egyptian Stock Exchange suspended trading due to operational challenges caused by the outage. Additionally, the Civil Aviation Ministry reported temporary disruptions in air traffic, though all halted flights were eventually cleared for departure. The incident also affected emergency services; alternative contact numbers were provided to the public as the main ambulance hotline experienced technical difficulties.

An initial investigation suggested that the fire was likely caused by an electrical short circuit. Authorities are continuing to examine the building’s infrastructure to determine the exact cause. In the aftermath, Telecom Egypt expressed condolences for the victims and pledged support to their families. The company is also assessing the extent of the damage to its facilities and working closely with government agencies to expedite the restoration of services.

This tragic event underscores the vulnerabilities in critical infrastructure and the far-reaching consequences that such incidents can have on a nation’s communication networks and daily operations. The swift response from emergency services and the commitment to restoring services highlight the resilience of Cairo’s emergency response systems. However, the incident serves as a stark reminder of the importance of rigorous safety protocols and regular maintenance to prevent similar occurrences in the future.